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      Kari Polson

      Kari is passionate about helping direct-to-consumer brands grow by optimizing their entire customer experience. She can typically be found with coffee in hand and listening to a good podcast.

      9 Reasons Retailers Need an OmniChannel Platform

      To say consumer shopping habits have changed over the past few years is a dramatic understatement....

      6 Unique Benefits of Omnichannel eCommerce Solutions

      In today’s eCommerce environment, retailers are often selling across multiple sales channels and ...

      How an OMS Automates Order Fulfillment On Your Storefront

      Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the...

      5 Reasons to Consider Online Order Fulfillment Software

      Order fulfillment software, also known as order management software (OMS), provides companies with...

      When to Upgrade Your Order Management System

      We don’t have to tell you that the retail business is always evolving. Over the past few years,...

      10 Signs You Have “Friction” in Your Customer Experience (Part 2)

      After reading part 1, if you’re feeling down about how your brand might have failed customers,...

      10 Signs You Have “Friction” in Your Customer Experience (Part 1)

      The company-wide goal is a seamless customer experience. Every team, from customer service reps to...

      Top 10 Benefits of Order Fulfillment Software Solutions

      In retail today, it’s not enough to have great products and pricing. You’ve got to provide...

      Ship from Store 101

      Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...

      Returns Management 101

      It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...

      What is Order Fulfillment?

      All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...

      5 Order Fulfillment Options to Help Increase Store Revenue

      Ecommerce sales continue to soar and are projected to hit over $1 trillion in the United States in...

      How an OMS Works with Your Storefront for the Best Customer Experience

      To create an ideal customer experience, retailers need to look at the entire purchasing...

      Drop Shipping Fulfillment: What D2C Retailers Need to Know

      More brands are dropshipping for third-party retailers—extending sales channels, but taking on more...

      6 Brands Creating Amazing Omnichannel Experiences

      Omnichannelinitiativeshave been on retailer's“to-do” lists for years now,but with the recent...