Kari Polson

Kari is passionate about helping direct-to-consumer brands grow by optimizing their entire customer experience. She can typically be found with coffee in hand and listening to a good podcast.

Ship from Store 101

Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...

Returns Management 101

It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...

What is Order Fulfillment?

All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...

5 Order Fulfillment Options to Help Increase Store Revenue

Ecommerce sales continue to soar and are projected to hit over $1 trillion in the United States in...

How an OMS Works with Your Storefront for the Best Customer Experience

To create an ideal customer experience, retailers need to look at the entire purchasing...

Drop Shipping Fulfillment: What D2C Retailers Need to Know

More brands are dropshipping for third-party retailers—extending sales channels, but taking on more...

6 Brands Creating Amazing Omnichannel Experiences

Omnichannelinitiativeshave been on retailer's“to-do” lists for years now,but with the recent...

Should Retailers Use a Storefront as an Order Management System (OMS)?

In the quest for an effective order management solution, one of the most common questions retailers...

3 Signs Your Custom OMS has Turned into a Franken-System

Your very own internal beast, a custom order management system, is ALIVE.

…but is it causing more...

Tips for Successful Order Management During Holiday 2020 [Free Guide]

Prepping for holiday season looks different for retailers this year. COVID accelerated the timeline...

The Fundamentals of Direct-to-Consumer (D2C) Retail

The retail industry has always been fascinated by “disruptor” brands. We even integrate their names...

Top Ecommerce Challenges (& How to Overcome Them!)

For years, experts predicted ecommerce sales would continue to grow at exponential rates. Younger...

Leaders: Five Timeless Tips For Driving Remote Tech Projects

You’re charged with keeping your company’s digital transformation project on track, be it a rapid...

4 Ways to Be More Dialed-In to Remote Collaboration

Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already...

6 Simple Reminders for Smooth Video Calls

Before the global pandemic, only 4.3% of workers in the US were fully remote employees. A Gallup...