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5 Ways to Create a Customer-Centric Returns Experience
Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...
How an OMS Optimizes the Returns Process
Retailers need to be prepared to handle the incoming influx of returns both post-holiday and in...
5 Shopping Experiences that Indicate Retailers Need an OMS
Everyone knows customer experience can make or break a brand. Smooth shopping experiences are more...
9 Reasons Retailers Need an OmniChannel Platform
To say consumer shopping habits have changed over the past few years is a dramatic understatement....
6 Unique Benefits of Omnichannel eCommerce Solutions
In today’s eCommerce environment, retailers are often selling across multiple sales channels and ...
How an OMS Automates Order Fulfillment On Your Storefront
Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the...
5 Reasons to Consider Online Order Fulfillment Software
Order fulfillment software, also known as order management software (OMS), provides companies with...
When to Upgrade Your Order Management System
We don’t have to tell you that the retail business is always evolving. Over the past few years,...
10 Signs You Have “Friction” in Your Customer Experience (Part 2)
After reading part 1, if you’re feeling down about how your brand might have failed customers,...
10 Signs You Have “Friction” in Your Customer Experience (Part 1)
The company-wide goal is a seamless customer experience. Every team, from customer service reps to...
Top 10 Benefits of Order Fulfillment Software Solutions
In retail today, it’s not enough to have great products and pricing. You’ve got to provide...
Ship from Store 101
Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...
Returns Management 101
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...
What is Order Fulfillment?
All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...
5 Order Fulfillment Options to Help Increase Store Revenue
Ecommerce sales continue to soar and are projected to hit over $1 trillion in the United States in...