Did you know a whopping 75% of shoppers think returns are the most painful part of buying online? And in today’s world, an outstanding customer experience is expected well beyond your digital and physical storefronts – through the...
Covering Commerce: A Webcast for Retailers (Ep 2) In this episode we sit down with Alexandra Wood (LiveArea), Craig Dooley (Deck Commerce), and Colin Madden (Feedonomics) to discuss what trends stood out from last year, and what's...
We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any other and perhaps the most memorable year for retailers.
The term order management has become more commonplace for retailers. With the acceleration of direct-to-consumer, many brands are looking for order management options and perhaps consider using their enterprise resource planner (ERP).
Your very own internal monster, a custom order management system, is ALIVE. …but is it causing more harm than good?
Prepping for holiday season looks different for retailers this year. COVID accelerated the timeline for digital transformation and emphasized the importance of an omnichannel strategy.
The retail industry has always been fascinated by “disruptor” brands. We even integrate their names into our daily conversations: We refer to the “uberization” of crowd-sourced business models.
Employees entering the workforce are increasingly choosing growing technology or software-as-a-Service (SaaS) companies over larger Fortune 500 companies. Why? Because good things can come in smaller-than-corporate packages.
As buying behaviors continue to shift, the lines between in-store and online shopping have become blurred. Consumers expect to have the same buying experience with your brand—whether they are scrolling on their phone or strolling...
For years, experts predicted ecommerce sales would continue to grow at exponential rates. Younger tech-savvy shoppers (Millennials and Generation Z) have increased buying power and strong influence over household purchases.
Covering Commerce: A Webcast for Retailers (Ep 1) In this episode Danielle Savin (Capgemini), Chris Deck (Deck Commerce), and Noah Sange (Capacity LLC) discuss the past, present and future of retail amidst a global pandemic.
As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit Marvel "Avengers: The Age of Ultron" eponymous robotic villain, Ultron. This is the Age of Amazon.
Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital world made up of nonstop messaging, how can online retailers promote their brand and retain their customer base?
Retailers today consistently face the challenge of competing with Amazon. You could take two main approaches to this: either compete on price or provide a differentiated experience.
The rise of the smartphone and the ubiquity of home computers made a rough go for traditional brick-and-mortar shops as consumers shift their focus to online purchases. What have retailers done as a result?
Today's interconnected world means consumers can shop for anything they want, anywhere at anytime. This translates to major growth opportunities for companies operating in e-commerce.
Deck Commerce, an enterprise class ecommerce platform, and New Balance's online outlet store called Joe’s New Balance, announced the launch of Joe’s updated website powered by the Deck Commerce Platform.
New Balance just opened another eCommerce fulfillment center this week in Earth City, MO, in addition to the already 200+ employees who run the direct-to-consumer operations out of its Sunset Hills office.
Chinese Laundry, a leader in women’s footwear, has selected Deck Commerce OMS to power their new Demandware storefront. The site will be implemented by Lyons Consulting Group and go live early next year.
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