What is Sales Order Management?
Sales order management is a series of actions performed to manage sales transactions from the moment an order is placed until the product is delivered to the customer. Focused specifically on processing sales orders, it is a subset of the broader order management system (OMS) term. Effective sales order management with a comprehensive software as a service (SaaS) program ensures a seamless purchasing experience, minimizes errors, improves customer satisfaction, and optimizes operational efficiency for businesses.