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What is Distributed Order Management & When Do Retailers Need It?
As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges...
What is Order Orchestration & Why Does it Matter?
The continued labor shortage coupled with record-breaking ecommerce sales (projected increase of...
How an OMS Works with Your Storefront to Create the Best Customer Experience
To create an ideal customer experience, retailers need to look at the entire purchasing...
[Guest Post] How to Build an Omnichannel Loyalty Program
Omnichannel commerce means more than BOPIS and curbside pickup. It means consumers have a ...
Drop Shipping: What D2C Retailers Need to Know (& How to Reduce Complexity with OMS)
More brands are dropshipping for third-party retailers—extending sales channels, but taking on...
Options for Order Management Solutions
Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is...
4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace
While many successful brands sell their products via marketplaces like Amazon and Walmart, it's...
How an OMS Mitigates Cost & Frustration During Distribution Emergencies
A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing...
6 Brands Creating Amazing Omnichannel Experiences
Omnichannel initiatives have been on retailer's “to-do” lists for years now, but with the recent...
[Guest Post] Should Retailers Embrace a DTC Model?
Going direct to consumer is all the rage these days. Yet many consumer goods brands can’t...
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value
Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy...
5 Ways to Create a Customer-Centric Returns Experience
Did you know a whopping 75% of shoppers think returns are the most painful part of buying...
Trends, Buyer Habits, and Retail Predictions for 2021
In this episode of Covering Commerce, we sit down with Alexandra Wood (LiveArea), Craig Dooley (...
How an OMS Optimizes the Returns Process
We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike...
CEO Perspective: 2020 in the Rear View
2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard...
Should Retailers Use a Storefront as an Order Management System (OMS)?
In the quest for an effective order management solution, one of the most common questions...