The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

How an OMS Automates Order Fulfillment On Your Storefront

Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the...

2022 Guide to eCommerce Order Fulfillment

For eCommerce businesses, profitability revolves around customer service and customer satisfaction....

5 Reasons to Consider Online Order Fulfillment Software

Order fulfillment software, also known as order management software (OMS), provides companies with...

When to Upgrade Your Order Management System

We don’t have to tell you that the retail business is always evolving. Over the past few years,...

How to Achieve Better End-to-End Inventory Visibility

Stockouts and backorders are revenue-killers. People are ready to buy right now and when you can’t...

10 Signs You Have “Friction” in Your Customer Experience (Part 2)

After reading part 1, if you’re feeling down about how your brand might have failed customers,...

10 Signs You Have “Friction” in Your Customer Experience (Part 1)

The company-wide goal is a seamless customer experience. Every team, from customer service reps to...

Ship from Store 101

Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...

Returns Management 101

It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...

How Brands Cut Final Mile Costs with Ship from Store & DOM

Retailers have been faced with serious challenges over the past few years – a store-shuttering...

What is Order Fulfillment?

All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...

Why D2C Brands Need Distributed Order Management to Stay Profitable

In years past, brands have focused the majority (if not all) of their business on wholesale...

How an OMS Automates BOPIS and Curbside Pickup

 

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...

What is Buy Online Pickup In Store (BOPIS)? A Guide for Retailers

If you ordered a new sofa in July and only just received a delivery date, you aren’t alone. A boom...