The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

10 Signs You Have “Friction” in Your Customer Experience (Part 2)

After reading part 1, if you’re feeling down about how your brand might have failed customers,...

10 Signs You Have “Friction” in Your Customer Experience (Part 1)

The company-wide goal is a seamless customer experience. Every team, from customer service reps to...

Top 10 Benefits of Order Fulfillment Software Solutions

 

In retail today, it’s not enough to have great products and pricing. You’ve got to provide...

Ship from Store 101

Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...

Returns Management 101

It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...

How Brands Cut Final Mile Costs with Ship from Store & DOM

Retailers have been faced with serious challenges over the past few years – a store-shuttering...

What is Order Fulfillment?

All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...

Why D2C Brands Need Distributed Order Management to Stay Profitable

In years past, brands have focused the majority (if not all) of their business on wholesale...

How an OMS Automates BOPIS and Curbside Pickup

 

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...

What is BOPIS Fulfillment? A Guide for Retailers

If you ordered a new sofa in July and only just received a delivery date, you aren’t alone. A boom...

5 Order Fulfillment Options to Help Increase Store Revenue

Ecommerce sales continue to soar and are projected to hit over $1 trillion in the United States in...

How to Successfully Implement Curbside Pickup Solutions

Before 2020, curbside pickup was predominately used for takeout food at restaurants. However, when...

5 Footwear Brands Crushing Omnichannel Fulfillment

As a worldwide pandemic shuttered brick and mortars and confined workers to their homes, retail was...

What is Distributed Order Management (DOM) & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...

What is Order Orchestration & Why Does it Matter?

The continued labor shortage coupled with record-breaking ecommerce sales (projected increase of...