The Deck Commerce Blog

The Next Generation of Omnichannel: What We Learned at Shoptalk 2023

The Deck Commerce team hit the road this week for one of the biggest retail events of the year:...

How an Order Management System Helps Brands Navigate Uncertain Economic Climates

During seasons of economic crisis, consumers’ purse strings tighten a bit more than usual. High...

What is an Order Management System? Your Retail Order Management Guide

As buying behaviors continue to shift, the lines between in-store and online shopping have become...

The Ultimate Guide to Omnichannel & Unified Commerce

Today more retailers are seeking unified commerce—or a seamless customer experience irrespective of...

[Guest Post] ‘Tis the Season for Returns: How to Minimize Processing Costs

Congratulations! Hopefully you’ve capitalized on what was anticipated to be a strong holiday season...

What is Distributed Order Management (DOM) & Why Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...

How an OMS Optimizes the Returns Process

Retailers need to be prepared to handle the incoming influx of returns both post-holiday and in...

The Order Life Cycle in 8 Steps

CEO Perspective: A Look Back at 2022

Every year comes with unique challenges and 2022 was no exception. The retail industry has had to...

5 Shopping Experiences that Indicate Retailers Need an OMS

Everyone knows customer experience can make or break a brand. Smooth shopping experiences are more...

9 Reasons Retailers Need an OmniChannel Platform

To say consumer shopping habits have changed over the past few years is a dramatic understatement....

6 Unique Benefits of Omnichannel eCommerce Solutions

In today’s eCommerce environment, retailers are often selling across multiple sales channels and ...

8 Ways an OMS Helps Retailers with Automated Inventory Management

When shoppers hit the “Buy Now” button, they want the items they’ve bought promptly and without...

Order Management vs Order Fulfillment: What's the Difference?

Customers today have so many choices when it comes to shopping online. You are competing against...

9 Tips for Choosing an eCommerce Order Management System

A robust order management system (OMS) is essential to managing the complexity of today’s order...