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10 Signs You Have “Friction” in Your Customer Experience (Part 1)
The company-wide goal is a seamless customer experience. Every team, from customer service reps to...
Posts about
D2C Commerce (2)
Why D2C Brands Need Distributed Order Management to Stay Profitable
In years past, brands have focused the majority (if not all) of their business on wholesale...
How an OMS Automates BOPIS and Curbside Pickup
Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...[Guest Post] How to Build an Omnichannel Loyalty Program
Omnichannel commerce means more than BOPIS and curbside pickup. It means consumers have a unified,...
4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace
While many successful brands sell their productsvia marketplaces like Amazon and Walmart, it's...
How an OMS Mitigates Cost & Frustration During Distribution Emergencies
A container ship gets stuck in a canal.A global pandemic shuts down “unessential” manufacturing...
[Guest Post] Should Retailers Embrace a DTC Model?
Going direct to consumer is all the rage these days. Yet many consumer goods brands can’t quickly...
3 Signs Your Custom OMS has Turned into a Franken-System
Your very own internal beast, a custom order management system, is ALIVE.
…but is it causing more...
Tips for Successful Order Management During Holiday 2020 [Free Guide]
Prepping for holiday season looks different for retailers this year. COVID accelerated the timeline...
The Fundamentals of Direct-to-Consumer (D2C) Retail
The retail industry has always been fascinated by “disruptor” brands. We even integrate their names...7 Reasons to Work at a Fast-Growing Technology Company
Employees entering the workforce are increasingly choosing growing technology or...
Top Ecommerce Challenges (& How to Overcome Them!)
For years, experts predicted ecommerce sales would continue to grow at exponential rates. Younger...
3 Ways to Compete in the Age of Amazon
As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit...
How to Boost Online Retailer Brand Loyalty
Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital...
Competing with Amazon by Providing Convenience Experiences
Retailers today consistently face the challenge of competing with Amazon. You could take two main...Why Traditional Retailers are Moving to the World of Ecommerce
The rise of the smartphone and the ubiquity of home computers made a rough go for traditional...