Tips for Perfecting Buy Online Return In Store Retail Strategies
The ability to buy online and return in-store offers consumers the convenience and flexibility they crave. Meanwhile, ...
Return Management
What is Distributed Order Management (DOM) & Why Do Retailers Need It?
As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that come with the ...
5 Ways to Create a Customer-Centric Returns Experience
Did you know a whopping 75% of shoppers think returns are the most painful part of buying online? And in today’s world, ...
How an OMS Optimizes the Returns Process
Retailers need to be prepared to handle the incoming influx of returns both post-holiday and in general as ecommerce ...
Returns Management 101
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the returns process. This is ...
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value
Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV ...
Holiday Returns: How to Cut Lost Costs
As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be ...
How to Streamline Return-&-Exchange Management Successfully
Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial aspect of operating a ...