The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

Posts about

Return Management

Returns Management 101

It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...

What is Distributed Order Management (DOM) & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...

[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value

Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy...

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...

How an OMS Optimizes the Returns Process

We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any...

Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know...

How to Streamline Return-&-Exchange Management Successfully

Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...