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Returns Management 101
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...
Posts about
Return Management
What is Distributed Order Management (DOM) & When Do Retailers Need It?
As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value
Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy...
5 Ways to Create a Customer-Centric Returns Experience
Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...
How an OMS Optimizes the Returns Process
We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any...
Holiday Returns: How to Cut Lost Costs
As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know...
How to Streamline Return-&-Exchange Management Successfully
Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...