January 29, 2020
Create a Winning Retail Strategy with New Deck Commerce Features

New Order Management Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features that help retail businesses scale and grow. These new features empower...

December 16, 2019
Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner. 

December 10, 2019
Retailers Powered by Deck Commerce Set Cyber Week Records

Every year, retailers powered by Deck Commerce outperform their previous holiday season sales.  This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume. 

June 4, 2019
3 Signs Retailers Need an Order Management Solution

Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident.  You either grow or die.  We see it often – someone at your company suggests making a change to...

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...

May 30, 2019
Order Management: Making Life Easier for Customer Service

The phone is ringing off the hook, live chat is blowing up, and where did that pick up in store order go!?  If you’ve ever worked in retail, you know the feeling. You’re the glue keeping customers happy and smiling while there’s so much...

May 28, 2019
4 Must-Haves for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether they’re shopping online and picking up in store or shopping online and shipping to their house, they expect the brand to execute flawlessly and at rapid speed....

May 20, 2019
Automating Complex Order Flows for Commerce

Alcohol, Trademarks, and Teddy Bears – Oh My! Ecommerce is no longer a world of black and white. Although a majority of standard merchandise can still follow a linear happy path from purchase through fulfillment, processing more...

May 13, 2019
Inventory Management: Play Chess, Not Battleship

Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.

May 7, 2019
Three Reasons Our Customers Love Single Sign-On

We’ve been hearing more and more from our customers that single sign-on (SSO) for their employees is a must-have, and we can see why.  Since we launched our first SSO integrations, we can see firsthand how fewer passwords, ease of use,...

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level.  Now what? How do you ensure that your customers’ expectations are not just met,...

April 30, 2019
How to Outperform Your Retail Competition with OMS

Growing up, there is nothing more inspiring nor more aggravating than having an older brother – especially when it comes to riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids, and there...

January 3, 2019
The Order Life Cycle in 8 Steps

Order Management from Start to Finish From clicking 'add to cart' to processing a return, order management software handles critical operations behind the scenes of your customer shopping experience. Since customer experience is a...

December 3, 2018
Deck Commerce Customers Outperform Cyber Week Trends

Holiday shopping kicked off last week in a big way for many retailers. At a time of the year when sales numbers increase exponentially, having trustworthy and reliable systems in place during this peak time is critical. 

September 19, 2018
Three Tips for a Profitable Holiday Sales Season

Consumers are impatient when it comes to holiday savings, so start sales prior to the usual Thanksgiving-Cyber Monday weekend. 

October 26, 2017
Finding inventory equilibrium with pre-orders and back orders

Successfully running an omnichannel retail brand requires a careful balancing act of pre-orders, backorders and in-stock items. Any minor disequilibrium in your inventory levels can lead to missed sales opportunities, an unwieldy amount...

August 15, 2017
3 ways brands can compete in the Age of Amazon

Not to be confused with the hit Marvel movie, "Avengers: The Age of Ultron," the Age of Amazon refers to the massive market share and retail dominance of Amazon.com - which is an ever scarier threat than the movie's eponymous robotic...

July 31, 2017
Boosting Brand Loyalty for Online Retailers

Everyday, people are bombarded with advertisements, commercials, promotions, discounts and sales. In a digital world where consumers are exposed to a nonstop barrage of branding, how can online retailers ensure they're promoting their...

July 19, 2017
3 problems with building your own Order Management Solution

Although your retail business might have unique software needs for niche functions, it might seem like you should develop in-house programs to ensure the system adheres to your specifications.However, there are general functions that...

June 22, 2017
Speeding Up Customer Order Management

There's no doubt about it - customers want their online orders processed quickly and efficiently. With customers increasingly demanding quicker turnaround times on their online purchases, retailers must have the software at their...

June 13, 2017
Optimizing multi-channel sales environments

It's no secret that retail brands need a robust online presence. However, despite knowing what's needed, many companies not only lack an omni-channel solution, they also don't understand how to go about implementing the necessary...

June 6, 2017
4 Tips for Improving Ecommerce Inventory Management

Inefficient inventory management leads to sunk costs on dead stock and unnecessary storage expenses. Stocking too much product in your warehouse eats up a considerable amount of your budget due to excess costs associated with storage,...

April 10, 2017
3 ways a modern OMS can help support a global strategy

Technology brings us closer together, despite time or distance. These days, the silos that once created struggles for businesses looking to support a global strategy have all but disappeared - so long as the right solutions are in place.