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2022 Guide to eCommerce Order Fulfillment
For eCommerce businesses, profitability revolves around customer service and customer satisfaction....
Posts about
Order Management
When to Upgrade Your Order Management System
We don’t have to tell you that the retail business is always evolving. Over the past few years,...
How to Achieve Better End-to-End Inventory Visibility
Stockouts and backorders are revenue-killers. People are ready to buy right now and when you can’t...
Returns Management 101
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...
How Brands Cut Final Mile Costs with Ship from Store & DOM
Retailers have been faced with serious challenges over the past few years – a store-shuttering...
Why D2C Brands Need Distributed Order Management to Stay Profitable
In years past, brands have focused the majority (if not all) of their business on wholesale...
What is Distributed Order Management (DOM) & When Do Retailers Need It?
As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...
What is Order Orchestration & Why Does it Matter?
The continued labor shortage coupled with record-breaking ecommerce sales (projected increase of...
How an OMS Works with Your Storefront to Create the Best Customer Experience
To create an ideal customer experience, retailers need to look at the entire purchasing...
Drop Shipping: What D2C Retailers Need to Know (& How to Reduce Complexity with OMS)
More brands are dropshipping for third-party retailers—extending sales channels, but taking on more...
Options for Order Management Solutions
Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is...
How an OMS Mitigates Cost & Frustration During Distribution Emergencies
A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing...
5 Ways to Create a Customer-Centric Returns Experience
Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...
Trends, Buyer Habits, and Retail Predictions for 2021
In this episode of Covering Commerce, we sit down with Alexandra Wood (LiveArea), Craig Dooley (...
How an OMS Optimizes the Returns Process
We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any...
CEO Perspective: 2020 in the Rear View
2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on...