The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

Posts about

Customer Service

How an OMS Automates BOPIS and Curbside Pickup

 

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...

How an OMS Works with Your Storefront for the Best Customer Experience

To create an ideal customer experience, retailers need to look at the entire purchasing...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...