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The Next Generation of Omnichannel: What We Learned at Shoptalk 2023
The Deck Commerce team hit the road this week for one of the biggest retail events of the year:...
Posts about
Customer Service
How an Order Management System Helps Brands Navigate Uncertain Economic Climates
During seasons of economic crisis, consumers’ purse strings tighten a bit more than usual. High...
How an OMS Automates BOPIS and Curbside Pickup
Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...
How an OMS Works with Your Storefront for the Best Customer Experience
To create an ideal customer experience, retailers need to look at the entire purchasing...
Order Management: Making Customer Service More Productive for Retailers
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...