August 5, 2020
What Every Retailer Needs to Know About Order Management Systems (OMS)

As buying behaviors continue to shift, the lines between in-store and online shopping have become blurred. Consumers expect to have the same buying experience with your brand—whether they are scrolling on their phone or strolling...

July 14, 2020
[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup

While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal fulfillment channels during a time when some consumers would like to minimize time inside— launching the service requires some serious thought.

July 1, 2020
Top Ecommerce Challenges (& How to Overcome Them!)

For years, experts predicted ecommerce sales would continue to grow at exponential rates. Younger tech-savvy shoppers (Millennials and Generation Z) have increased buying power and strong influence over household purchases.

May 20, 2020
6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands dove into their plans for a promising 2020 when the COVID-19 pandemic threw us all a curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home orders. 

May 6, 2020
The Ultimate Guide to Omnichannel & Unified Commerce

  A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.

December 16, 2019
Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner. 

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect convenience, flexibility and responsiveness as ecommerce continues to push for tech stack innovation. 

May 28, 2019
4 Must-Have Capabilities for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether shopping online and picking up in-store or shopping online and shipping to their house, the customer expects a flawless, rapid process. High standards? Maybe not.

May 13, 2019
Inventory Management Strategy: Play Chess, Not Battleship

Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? 

October 26, 2017
Finding Inventory Equilibrium with Pre-orders and Back Orders

Running an omnichannel retail brand requires careful balancing pre-orders, backorders and in-stock items. Any minor disequilibrium in your inventory levels leads to missed sales opportunities, an unwieldy amount of overstock or both. 

August 15, 2017
3 Ways to Compete in the Age of Amazon

As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit Marvel "Avengers: The Age of Ultron" eponymous robotic villain, Ultron. This is the Age of Amazon.

July 31, 2017
How to Boost Online Retailer Brand Loyalty

Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital world made up of nonstop messaging, how can online retailers promote their brand and retain their customer base?

July 5, 2017
What Ecommerce Trends are on The Horizon for 2017?

  From increased personalization to multiple payment options, during the second half of 2017, an omni-channel operations suite should allow online retailers to leverage and even take advantage of these opportunities.

June 22, 2017
Speeding Up Customer Order Management

Customers want online orders processed quickly and efficiently. With increasing demands for quicker turnaround times, retailers need the right software to meet and exceed expectations.

June 13, 2017
Optimizing Multi-channel Sales Environments

  It's no secret — retail brands need a robust online presence. However, many companies not only lack an omni-channel solution, but they also don't understand how to go about implementing necessary processes and platforms.

May 2, 2017
Why Traditional Retailers are Moving to the World of Ecommerce

  The rise of the smartphone and the ubiquity of home computers made a rough go for traditional brick-and-mortar shops as consumers shift their focus to online purchases. What have retailers done as a result?

April 21, 2017
E-commerce Opportunities to Surge in Coming Years

      Today's interconnected world means consumers can shop for anything they want, anywhere at anytime. This translates to major growth opportunities for companies operating in e-commerce.

April 10, 2017
3 Ways a Modern OMS Supports Global Strategies

When businesses had a "silo" mindset & separated departments from one another, they couldn't support a global strategy — but now, so long as the right solutions are in place, international expansion is the only way forward.

April 5, 2017
What Your Omni-Channel Solution Suite Needs

PricewaterhouseCoopers discovered that within the next three years, the only aspect growing faster than demand for omni-channel will be the retailers' ability to support a near-flawless execution of this.

December 2, 2016
The 4 Components of Omnichannel Order Management

The modern customer has a buy-now, buy-fast mentality. To execute a successful omnichannel experience, the order management solution (OMS) must have visibility into the entire lifecycle of an order & capabilities in four critical areas.