The Deck Commerce Blog

What is Distributed Order Management (DOM) & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges...

How an OMS Works with Your Storefront to Create the Best Customer Experience

To create an ideal customer experience, retailers need to look at the entire purchasing...

[Guest Post] How to Build an Omnichannel Loyalty Program

Omnichannel commerce means more than BOPIS and curbside pickup. It means consumers have a ...

Drop Shipping: What D2C Retailers Need to Know (& How to Reduce Complexity with OMS)

More brands are dropshipping for third-party retailers—extending sales channels, but taking on...

Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is...

6 Brands Creating Amazing Omnichannel Experiences

Omnichannel initiatives have been on retailer's “to-do” lists for years now, but with the recent...

[Guest Post] Should Retailers Embrace a DTC Model?

Going direct to consumer is all the rage these days. Yet many consumer goods brands can’t...

[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value

Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy...

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying...

How an OMS Optimizes the Returns Process

We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike...

CEO Perspective: 2020 in the Rear View

2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard...

Should Retailers Use a Storefront as an Order Management System (OMS)?

In the quest for an effective order management solution, one of the most common questions...

Tips for Successful Order Management During Holiday 2020 [Free Guide]

Prepping for holiday season looks different for retailers this year. COVID accelerated the...

The Fundamentals of Direct-to-Consumer (D2C) Retail

What is an Order Management System (OMS)? What Retailers Need to Know

As buying behaviors continue to shift, the lines between in-store and online shopping have...

[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup

While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal...