May 20, 2020
6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands were diving into their plans for a promising 2020 when the COVID-19 pandemic threw us all a brutal curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home...

May 6, 2020
The Ultimate Guide to Omnichannel & Unified Commerce

  A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.

December 16, 2019
Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner. 

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...

May 28, 2019
4 Must-Haves for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether they’re shopping online and picking up in store or shopping online and shipping to their house, they expect the brand to execute flawlessly and at rapid speed....

May 13, 2019
Inventory Management: Play Chess, Not Battleship

Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level.  Now what? How do you ensure that your customers’ expectations are not just met,...

October 26, 2017
Finding inventory equilibrium with pre-orders and back orders

Successfully running an omnichannel retail brand requires a careful balancing act of pre-orders, backorders and in-stock items. Any minor disequilibrium in your inventory levels can lead to missed sales opportunities, an unwieldy amount...

August 15, 2017
3 ways brands can compete in the Age of Amazon

Not to be confused with the hit Marvel movie, "Avengers: The Age of Ultron," the Age of Amazon refers to the massive market share and retail dominance of - which is an ever scarier threat than the movie's eponymous robotic...

July 31, 2017
Boosting Brand Loyalty for Online Retailers

Everyday, people are bombarded with advertisements, commercials, promotions, discounts and sales. In a digital world where consumers are exposed to a nonstop barrage of branding, how can online retailers ensure they're promoting their...

July 5, 2017
What Ecommerce Trends are on The Horizon for 2017?

From increased personalization of online shopping experiences to multiple payment options, several trends are poised to impact the e-commerce sector during the second half of 2017. An omni-channel operations suite allows online...

June 22, 2017
Speeding Up Customer Order Management

There's no doubt about it - customers want their online orders processed quickly and efficiently. With customers increasingly demanding quicker turnaround times on their online purchases, retailers must have the software at their...

June 13, 2017
Optimizing multi-channel sales environments

It's no secret that retail brands need a robust online presence. However, despite knowing what's needed, many companies not only lack an omni-channel solution, they also don't understand how to go about implementing the necessary...

May 2, 2017
Why Traditional Retailers are Moving to the World of Ecommerce

  The rise of the smartphone and the ubiquity of home computers have made a rough go of it for traditional brick-and-mortar shops as consumers shift their focus to online purchases. As a result, many retailers have jumped into the...

April 21, 2017
E-commerce opportunities to surge in coming years

  Strong e-commerce growth projected Today's interconnected world means consumers can shop for anything they want, anywhere and at anytime. This translates to major growth opportunities for companies operating in e-commerce.  

April 10, 2017
3 ways a modern OMS can help support a global strategy

Technology brings us closer together, despite time or distance. These days, the silos that once created struggles for businesses looking to support a global strategy have all but disappeared - so long as the right solutions are in place.

April 5, 2017
What you Need from your Omni-Channel Solution Suite

The importance of providing a seamless omni-channel experience to customers is no secret. In fact, PricewaterhouseCoopers discovered that within the next three years, the only aspect that will grow faster than demand for omni-channel is...

December 2, 2016
The 4 Components of Omnichannel Order Management

The modern customer has a buy-now, buy-fast mentality. They expect a seamless experience across channels. To execute a successful omnichannel experience, the order management solution (OMS) must have visibility into the entire lifecycle...