Retail brands were diving into their plans for a promising 2020 when the COVID-19 pandemic threw us all a brutal curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home...
A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.
As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner.
Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...
Today’s customer wants a seamless experience across all channels. Whether they’re shopping online and picking up in store or shopping online and shipping to their house, they expect the brand to execute flawlessly and at rapid speed....
Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.
Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? How do you ensure that your customers’ expectations are not just met,...
Successfully running an omnichannel retail brand requires a careful balancing act of pre-orders, backorders and in-stock items. Any minor disequilibrium in your inventory levels can lead to missed sales opportunities, an unwieldy amount...
Not to be confused with the hit Marvel movie, "Avengers: The Age of Ultron," the Age of Amazon refers to the massive market share and retail dominance of Amazon.com - which is an ever scarier threat than the movie's eponymous robotic...
Everyday, people are bombarded with advertisements, commercials, promotions, discounts and sales. In a digital world where consumers are exposed to a nonstop barrage of branding, how can online retailers ensure they're promoting their...
From increased personalization of online shopping experiences to multiple payment options, several trends are poised to impact the e-commerce sector during the second half of 2017. An omni-channel operations suite allows online...
There's no doubt about it - customers want their online orders processed quickly and efficiently. With customers increasingly demanding quicker turnaround times on their online purchases, retailers must have the software at their...
It's no secret that retail brands need a robust online presence. However, despite knowing what's needed, many companies not only lack an omni-channel solution, they also don't understand how to go about implementing the necessary...
The rise of the smartphone and the ubiquity of home computers have made a rough go of it for traditional brick-and-mortar shops as consumers shift their focus to online purchases. As a result, many retailers have jumped into the...
Strong e-commerce growth projected Today's interconnected world means consumers can shop for anything they want, anywhere and at anytime. This translates to major growth opportunities for companies operating in e-commerce.
Technology brings us closer together, despite time or distance. These days, the silos that once created struggles for businesses looking to support a global strategy have all but disappeared - so long as the right solutions are in place.
The importance of providing a seamless omni-channel experience to customers is no secret. In fact, PricewaterhouseCoopers discovered that within the next three years, the only aspect that will grow faster than demand for omni-channel is...
The modern customer has a buy-now, buy-fast mentality. They expect a seamless experience across channels. To execute a successful omnichannel experience, the order management solution (OMS) must have visibility into the entire lifecycle...
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