February 21, 2021
5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online? And in today’s world, an outstanding customer experience is expected well beyond your digital and physical storefronts – through the...

January 21, 2021
How an OMS Optimizes the Returns Process

  We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any other and perhaps the most memorable year for retailers. 

May 20, 2019
Automating Complex Order Flows for Commerce

Although the majority of standard ecommerce merchandising follows an easy, linear path from purchase through fulfillment, processing more complicated items can have you feeling perplexed on a twisted yellow brick road.