Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV on how in-person return drop-off options increases customer satisfaction and decreases waste and lost costs.
Covering Commerce: A Webcast for Retailers (Ep 2) In this episode we sit down with Alexandra Wood (LiveArea), Craig Dooley (Deck Commerce), and Colin Madden (Feedonomics) to discuss what trends stood out from last year, and what's...
In the quest for an effective order management solution, one of the most common questions retailers ask is “should I use my storefront for order management?”. Their storefront is already in place, so it logically makes sense for them to...
The term order management has become more commonplace for retailers. With the acceleration of direct-to-consumer, many brands are looking for order management options and perhaps consider using their enterprise resource planner (ERP).
Your very own internal monster, a custom order management system, is ALIVE. …but is it causing more harm than good?
Employees entering the workforce are increasingly choosing growing technology or software-as-a-Service (SaaS) companies over larger Fortune 500 companies. Why? Because good things can come in smaller-than-corporate packages.
While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal fulfillment channels during a time when some consumers would like to minimize time inside— launching the service requires some serious thought.
You’re charged with keeping your company’s digital transformation project on track, be it a rapid response game plan to weather COVID-19 or a long-term strategic evolution.
Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already setting in for many of us during this “indefinite” work-from-home COVID-19 situation.
Software is an integral part of any business: studies have shown most employees use between 8 to 17 SaaS applications during the work day, with a significant increase with the size of the business.
When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones).
Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident. You either grow or die.
Growing up, there is nothing more inspiring nor more aggravating than having an older brother – take riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids. There you are, endlessly...
When we started Deck Commerce, we had a vision for how we were going to transform Order Management. We are on our way to achieving that goal.
If your retail business has unique software needs for niche functions, it might seem like you should develop in-house programs to ensure the system adheres to your specifications. But is this actually more efficient?
When employees start working on a new business software solution, it's imperative the system is intuitive, easy to use and streamlined for the most efficient workflows. These features fall under the "user interface," or UI, umbrella.
Last month Chris Deck, the Founder/CEO of Deck Commerce, met with Champions of Growth to discuss the process of leveraging years of experience as a Service Provider into a market-leading SaaS company for eCommerce Operation Automation.
It's faster than a speeding bullet, more powerful than a locomotive, it's able to leap buildings in a single bound! Okay, not that last one, but you get our point. Deck Commerce is here to take care of your ecommerce challenges.