May 28, 2020
What We Learned About Retail During a Pandemic [Video]

Covering Commerce: A Webcast for Retailers (Ep 1)

May 20, 2020
6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands were diving into their plans for a promising 2020 when the COVID-19 pandemic threw us all a brutal curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home...

May 6, 2020
The Ultimate Guide to Omnichannel & Unified Commerce

  A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.

January 29, 2020
Create a Winning Retail Strategy with New Deck Commerce Features

New Order Management Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features that help retail businesses scale and grow. These new features empower...

June 13, 2019
How a Good Software Interface Can Make or Break Employee Adoption

When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones). This is either consummated or crippled in the...

June 4, 2019
3 Signs Retailers Need an Order Management Solution

Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident.  You either grow or die.  We see it often – someone at your company suggests making a change to...

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...

May 30, 2019
Order Management: Making Life Easier for Customer Service

The phone is ringing off the hook, live chat is blowing up, and where did that pick up in store order go!?  If you’ve ever worked in retail, you know the feeling. You’re the glue keeping customers happy and smiling while there’s so much...

May 20, 2019
Automating Complex Order Flows for Commerce

Alcohol, Trademarks, and Teddy Bears – Oh My! Ecommerce is no longer a world of black and white. Although a majority of standard merchandise can still follow a linear happy path from purchase through fulfillment, processing more...

April 30, 2019
How to Outperform Your Retail Competition with OMS

Growing up, there is nothing more inspiring nor more aggravating than having an older brother – especially when it comes to riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids, and there...

January 3, 2019
The Order Life Cycle in 8 Steps

Order Management from Start to Finish From clicking 'add to cart' to processing a return, order management software handles critical operations behind the scenes of your customer shopping experience. Since customer experience is a...

September 19, 2018
Three Tips for a Profitable Holiday Sales Season

Consumers are impatient when it comes to holiday savings, so start sales prior to the usual Thanksgiving-Cyber Monday weekend. 

July 31, 2017
Boosting Brand Loyalty for Online Retailers

Everyday, people are bombarded with advertisements, commercials, promotions, discounts and sales. In a digital world where consumers are exposed to a nonstop barrage of branding, how can online retailers ensure they're promoting their...

July 5, 2017
What Ecommerce Trends are on The Horizon for 2017?

From increased personalization of online shopping experiences to multiple payment options, several trends are poised to impact the e-commerce sector during the second half of 2017. An omni-channel operations suite allows online...

June 22, 2017
Speeding Up Customer Order Management

There's no doubt about it - customers want their online orders processed quickly and efficiently. With customers increasingly demanding quicker turnaround times on their online purchases, retailers must have the software at their...

May 2, 2017
Why Traditional Retailers are Moving to the World of Ecommerce

  The rise of the smartphone and the ubiquity of home computers have made a rough go of it for traditional brick-and-mortar shops as consumers shift their focus to online purchases. As a result, many retailers have jumped into the...

April 21, 2017
E-commerce opportunities to surge in coming years

  Strong e-commerce growth projected Today's interconnected world means consumers can shop for anything they want, anywhere and at anytime. This translates to major growth opportunities for companies operating in e-commerce.  

November 23, 2016
A Visual Overview of an Order's Lifecycle [Infographic]

A true omni-channel order management solution must support an order throughout it's entire life cycle. Before you can select an omni-channel management solution you must understand the order lifecycle. The following infographic walks...

July 15, 2016
Chris Deck talks with Champions of Growth

Last month Chris Deck, the Founder/CEO of Deck Commerce, met with Champions of Growth to discuss the process of leveraging years of experience as a Service Provider into a market-leading SaaS company for eCommerce Operation Automation. 

January 21, 2015
New Balance Leverages PIM and Demandware to Launch In-Store iPad App

The popularity of shopping online has dramatically increased over the last decade and many companies have pumped large portions of their technology budgets into high-impact eCommerce storefronts; the same level of investment and...