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Order Management: Making Customer Service More Productive for Retailers
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...
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Customer Experience (3)
Automating Complex Order Flows for Commerce
Although the majority of standard ecommerce merchandising follows an easy, linear path from...
How to Outperform Your Competition with an Order Management System (OMS)
Growing up, there is nothing more inspiring nor more aggravating than having an older brother –...Three Tips for a Profitable Holiday Sales Season
Consumers are impatient when it comes to holiday savings, so start sales prior to the usual...
How to Streamline Return-&-Exchange Management Successfully
Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...
How to Boost Online Retailer Brand Loyalty
Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital...
What Ecommerce Trends are on The Horizon for 2017?
From increased personalization to multiple payment options, during the second half of 2017, an...
Competing with Amazon by Providing Convenience Experiences
Retailers today consistently face the challenge of competing with Amazon. You could take two main...Speeding Up Customer Order Management
Customers want online orders processed quickly and efficiently. With increasing demands for quicker...
Why Traditional Retailers are Moving to the World of Ecommerce
The rise of the smartphone and the ubiquity of home computers made a rough go for traditional...
E-commerce Opportunities to Surge in Coming Years
Today's interconnected world means consumers can shop for anything they want, anywhere at anytime....
A Visual Overview of an Order's Lifecycle [Infographic]
A true omni-channel order management solution should support an order throughout its entire life...