The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

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Customer Experience (2)

How a Good Software Interface Can Make or Break Employee Adoption

When employees start utilizing new business software, it's imperative that the platform be...

3 Signs Retailers Need an Order Management System (OMS)

Future success depends on today's planning. And with the pace the retail market changes, you...

Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...

Automating Complex Order Flows for Commerce

Although the majority of standard ecommerce merchandising follows an easy, linear path from...

How to Outperform Your Competition with an Order Management System (OMS)

Growing up, there is nothing more inspiring nor more aggravating than having an older brother –...

The Order Life Cycle in 8 Steps

From clicking "add to cart" to processing a return, order management software (OMS) handles ...

Three Tips for a Profitable Holiday Sales Season

Consumers are impatient when it comes to holiday savings, so start sales prior to the usual...

How to Streamline Return-&-Exchange Management Successfully

Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...

How to Boost Online Retailer Brand Loyalty

Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a...

What Ecommerce Trends are on The Horizon for 2017?

From increased personalization to multiple payment options, during the second half of 2017, an...

Competing with Amazon by Providing Convenience Experiences

Retailers today consistently face the challenge of competing with Amazon. You could take two...

Speeding Up Customer Order Management

Customers want online orders processed quickly and efficiently. With increasing demands for...

Why Traditional Retailers are Moving to the World of Ecommerce

The rise of the smartphone and the ubiquity of home computers made a rough go for traditional...

E-commerce Opportunities to Surge in Coming Years

Today's interconnected world means consumers can shop for anything they want, anywhere at...

A Visual Overview of an Order's Lifecycle [Infographic]

A true omni-channel order management solution should support an order throughout its entire...