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Posts about
Customer Experience (2)
How an OMS Works with Your Storefront for the Best Customer Experience
To create an ideal customer experience, retailers need to look at the entire purchasing...
4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace
While many successful brands sell their productsvia marketplaces like Amazon and Walmart, it's...
How an OMS Mitigates Cost & Frustration During Distribution Emergencies
A container ship gets stuck in a canal.A global pandemic shuts down “unessential” manufacturing...
6 Brands Creating Amazing Omnichannel Experiences
Omnichannelinitiativeshave been on retailer's“to-do” lists for years now,but with the recent...
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value
Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy...
Trends, Buyer Habits, and Retail Predictions for 2021
In this episode of Covering Commerce, we sit down with Alexandra Wood (LiveArea), Craig Dooley (...
CEO Perspective: 2020 in the Rear View
2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on...
3 Signs Your Custom OMS has Turned into a Franken-System
Your very own internal beast, a custom order management system, is ALIVE.
…but is it causing more...
[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup
While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal...
What We Learned About Retail During a Pandemic [Video]
In this episode Danielle Savin (Capgemini), Chris Deck (Deck Commerce), and Noah Sange (Capacity...6 Brilliant Ways Retailers are Connecting with Customers Right Now
Brands, whether selling direct to consumer or business to business, are seeing increased pressure...
Create an Omnichannel Retail Strategy with New Deck Commerce Features
To help retailers with a winning 2020 commerce strategy, we launched new order management features...
How a Good Software Interface Can Make or Break Employee Adoption
When employees start utilizing new business software, it's imperative that the platform be...
3 Signs Retailers Need an Order Management System (OMS)
Future success depends on today's planning. And with the pace the retail market changes, you know...
Know What You Need in the Age of Omnichannel
Providing a seamless omnichannel experience to customers is now a necessity. Customers expect...