The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

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Customer Experience (2)

Trends, Buyer Habits, and Retail Predictions for 2021

In this episode of Covering Commerce, we sit down with Alexandra Wood (LiveArea), Craig Dooley (...

CEO Perspective: 2020 in the Rear View

2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on...

3 Signs Your Custom OMS has Turned into a Franken-System

Your very own internal beast, a custom order management system, is ALIVE.

…but is it causing more...

[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup

While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal...

What We Learned About Retail During a Pandemic [Video]

In this episode Danielle Savin (Capgemini), Chris Deck (Deck Commerce), and Noah Sange (Capacity...

6 Brilliant Ways Retailers are Connecting with Customers Right Now

Brands, whether selling direct to consumer or business to business, are seeing increased pressure...

The Ultimate Guide to Omnichannel & Unified Commerce

In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As...

Create an Omnichannel Retail Strategy with New Deck Commerce Features

To help retailers with a winning 2020 commerce strategy, we launched new order management features...

How a Good Software Interface Can Make or Break Employee Adoption

When employees start utilizing new business software, it's imperative that the platform be...

3 Signs Retailers Need an Order Management System (OMS)

Future success depends on today's planning. And with the pace the retail market changes, you know...

Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...

Automating Complex Order Flows for Commerce

Although the majority of standard ecommerce merchandising follows an easy, linear path from...

How to Outperform Your Competition with an Order Management System (OMS)

Growing up, there is nothing more inspiring nor more aggravating than having an older brother –...

The Order Life Cycle in 8 Steps

From clicking "add to cart" to processing a return, order management software (OMS) handles ...

Three Tips for a Profitable Holiday Sales Season

Consumers are impatient when it comes to holiday savings, so start sales prior to the usual...