Order Management: Making Customer Service More Productive for Retailers
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...
Today’s customer wants a seamless experience across all channels. Whether shopping online and...
Although the majority of standard ecommerce merchandising follows an easy, linear path from...
Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory...
An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why —...
Consumers are impatient when it comes to holiday savings, so start sales prior to the usual...
It’s an honor and privilege to share another year-end recap for Deck Commerce. We roared into 2017...
What happens when you invest in good technology to deliver exceptional online experiences? You set...
Running an omnichannel retail brand requires careful balancing pre-orders, backorders and in-stock...
Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...
As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit...
Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital...
If your retail business has unique software needs for niche functions, it might seem like you...
From increased personalization to multiple payment options, during the second half of 2017, an...