Did you know a whopping 75% of shoppers think returns are the most painful part of buying online? And in today’s world, an outstanding customer experience is expected well beyond your digital and physical storefronts – through the...
Your very own internal monster, a custom order management system, is ALIVE. …but is it causing more harm than good?
Retail brands dove into their plans for a promising 2020 when the COVID-19 pandemic threw us all a curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home orders.
New Order Management System Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features specifically for scaling and growth.
Every year, retailers powered by Deck Commerce outperform their previous holiday season sales. This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume.
Deck Commerce is excited to announce their sponsorship of this year’s Salesforce Connections event in Chicago June 17-19.
Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident. You either grow or die.
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store order go? With all the background noise, you’re still supposed to keep focus on the sole priority— your customer. How?
An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why — since we launched our first SSO integrations, meaning less passwords, customers have reported easier usage and increased productivity.
Deck Commerce was a proud sponsor of the Chicago 2018 Salesforce Golf Invitational benefiting the American Cancer Society on July 16, 2018 at Olympia Fields Country Club.
As a certified Salesforce Commerce Cloud partner, we're thrilled to exhibit at Connections (Booth 537) this year!
The Internet Retailer Conference & Exhibition (IRCE) 2018 is this week, and we're excited to send our team to Chicago to attend!
Running an omnichannel retail brand requires careful balancing pre-orders, backorders and in-stock items. Any minor disequilibrium in your inventory levels leads to missed sales opportunities, an unwieldy amount of overstock or both.
Inefficient inventory management leads to sunken costs on dead stock and unnecessary storage expenses. Stocking too much product in your warehouse eats up your budget.
Salesforce XChange 2017 is right around the corner and we are excited to be part of this great event.
Today's interconnected world means consumers can shop for anything they want, anywhere at anytime. This translates to major growth opportunities for companies operating in e-commerce.
PricewaterhouseCoopers discovered that within the next three years, the only aspect growing faster than demand for omni-channel will be the retailers' ability to support a near-flawless execution of this.
A true omni-channel order management solution should support an order throughout its entire life cycle — through the eight stages, from the initial consumer experience to customer service.
Jarden Team Sports, the parent company for several leading sporting brands like Rawlings, Worth, and Miken, selected Deck Commerce to power order processing needs for its newest Demandware storefront initiatives.
Footwearunlimited.com, the online storefront for BareTraps, Lucca Lane and Andrew Geller footwear brands, is poised for growth — its new storefront just launched on the Deck Commerce platform.
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