Kristen Mulvaney

Formerly a strategic account manager for retailers using Deck Commerce, Kristen now brings her commerce strategy and product insight to our marketing team. When she’s not posting on our social accounts and monitoring analytics, she’s watching true crime with her pups.

What is Distributed Order Management & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that come with the business model - including technology to keep up with customer expectations.  To keep up with omnichannel, dropshipping, and other complex D2C distribution models, retailers are feeling the amplified need for advanced order management solutions like distributed order management.

4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace

While many successful brands sell their products via marketplaces like Amazon and Walmart, it's...

How an OMS Mitigates Cost & Frustration During Distribution Emergencies

A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing...

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying...

3 Signs Your Custom Order Management System has Turned into a Franken-System

Your very own internal beast, a custom order management system, is ALIVE.

…but is it causing...

6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands dove into their plans for a promising 2020 when the COVID-19 pandemic threw us all...

Create an Omnichannel Retail Strategy with New Deck Commerce Features

To help retailers with a winning 2020 commerce strategy, we launched new order management...

3 Signs Retailers Need an Order Management System (OMS)

Future success depends on today's planning. And with the pace the retail market changes, you...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...

Three Reasons Our Customers Love Single Sign-On

An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why...

Finding Inventory Equilibrium with Pre-orders and Back Orders

Running an omnichannel retail brand requires careful balancing pre-orders, backorders and...

4 Tips for Improving Ecommerce Inventory Management

Inefficient inventory management leads to sunken costs on dead stock and unnecessary storage...

E-commerce Opportunities to Surge in Coming Years

Today's interconnected world means consumers can shop for anything they want, anywhere at...

A Visual Overview of an Order's Lifecycle [Infographic]

A true omni-channel order management solution should support an order throughout its entire...