Winter 2025 Product Release: Faster Checkout, Smarter Fulfillment, and Smoother Returns

This release is all about giving brands more flexibility and control over fulfillment, checkout, and returns—while also making inventory management more accurate and efficient. Whether it’s offering customers faster, more affordable delivery, removing friction at checkout, or making returns and inventory updates easier, these enhancements help retailers operate more efficiently and keep shoppers happy.

These updates are designed to help brands move faster, minimize errors, and improve the customer experience—without adding complexity. Here’s what’s new.

Same-Day Delivery That’s Fast (and Affordable)

Get products into customers’ hands faster with same-day delivery powered by Uber. Our out-of-the-box integration gives brands instant access to Uber’s extensive logistics network, enabling real-time delivery from stores or fulfillment locations without the need for additional infrastructure.

And the best part - it's typically a cheaper expedited delivery option for both brands AND customers.

Unlike traditional overnight shipping, which relies on costly air freight and distribution center processing, Uber leverages local drivers for same-day delivery at a fraction of the cost. That means lower shipping expenses for your business and an affordable, convenient option for customers who need their orders fast.

All the Shop Pay Benefits, Without the Shopify Storefront

Shop Pay is the leading checkout solution in eCommerce, known for its speed, security, and conversion-boosting performance. But until now, brands outside the Shopify ecosystem couldn’t take full advantage of it. With our latest integration, brands can now offer Shop Pay’s seamless checkout experience—without needing to be on Shopify.  

This means faster transactions, reduced friction, and higher conversion rates for brands using other eCommerce platforms. Now, more merchants can tap into the convenience and trust of one-click checkout to drive more sales and create a better buying experience. 

More Shipping Options, Fewer Abandoned Carts

Shoppers expect choice—whether it’s speed, cost, or pickup convenience. Our new Paazl integration gives brands a powerful way to offer flexible shipping and pickup options that meet customer expectations while optimizing fulfillment operations. 

Paazl helps retailers simplify logistics, provide real-time tracking, and offer delivery to non-brand pickup locations like BOPIS (Buy Online, Pick Up In-Store) points. This means fewer abandoned carts, happier customers, and a more efficient shipping process—without adding extra operational burden. 

Manage Orders & Inventory Faster. More Power for Business Users.

We’re making it easier for non-technical users to manage critical fulfillment processes directly from the OMS UI. Teams can now take control and make real-time updates faster than ever. 

Simplified RMA Processing 

Processing returns and refunds just got easier. Associates can now create and process RMAs directly within the UI, streamlining the returns workflow and improving the experience for both customers and store teams. 

Add and Delete Inventory Records in Seconds 

Keeping inventory up to date is critical for accurate fulfillment. With this update, teams can add or delete SKU records directly from the UI, reducing downtime and improving stock accuracy—no external assistance required. 

Avoid Errors and Losses, Better High-Ticket Item Tracking 

For brands selling electronics or other serialized products, accurate tracking is a must. With our new serial number management feature, retailers can now store, track, and manage serial numbers at every stage of the order lifecycle. 

This means better accuracy in returns processing, improved fraud prevention, and stronger internal tracking across sales channels. Whether it’s validating a product before shipping or managing warranty claims, this update gives brands the visibility they need to protect their inventory and streamline operations. 

Better Checkout, Fulfillment, and Returns Start Here

With these updates, brands can offer more flexible fulfillment, simplify checkout, reduce bottlenecks, and improve inventory accuracy—all while keeping operations running smoothly. Whether it's giving customers more delivery options, reducing return friction, or improving internal efficiency, this release is designed to help brands scale with confidence. 

Contact us to learn more about how we can help improve your operations.