Covering Commerce: A Webcast for Retailers (Ep 1)
Undeniable. Our world and industries have been rocked by COVID-19. Many retailers are in survival mode—the circumstances driving a need to flex, scale, pause and pulse like never before.
Retail brands were diving into their plans for a promising 2020 when the COVID-19 pandemic threw us all a brutal curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home...
You’re charged with keeping your company’s digital transformation project on track, be it a rapid response game plan to weather COVID-19 or a long-term strategic evolution. Regardless, timeliness and efficiency are more imperative than...
A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.
Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already setting in for many of us during this “indefinite” work-from-home COVID-19 situation.
Before the global pandemic, only 4.3% of workers in the US were fully remote employees and a Gallup survey indicated that a little less than half of US workers worked remote “some of the time.” Hopefully, the transition to fully...
New Order Management Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features that help retail businesses scale and grow. These new features empower...
It’s no surprise that software is now an integral part of any business. In fact, studies show that most employees use between 8-17 SaaS applications in their day-to-day work, and that number increases significantly with the size of the...
As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner.
Every year, retailers powered by Deck Commerce outperform their previous holiday season sales. This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume.
When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones). This is either consummated or crippled in the...
Deck Commerce is excited to announce their sponsorship of this year’s Salesforce Connections event in Chicago June 17-19.
Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident. You either grow or die. We see it often – someone at your company suggests making a change to...
Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...
The phone is ringing off the hook, live chat is blowing up, and where did that pick up in store order go!? If you’ve ever worked in retail, you know the feeling. You’re the glue keeping customers happy and smiling while there’s so much...
Today’s customer wants a seamless experience across all channels. Whether they’re shopping online and picking up in store or shopping online and shipping to their house, they expect the brand to execute flawlessly and at rapid speed....
Alcohol, Trademarks, and Teddy Bears – Oh My! Ecommerce is no longer a world of black and white. Although a majority of standard merchandise can still follow a linear happy path from purchase through fulfillment, processing more...
Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.
We’ve been hearing more and more from our customers that single sign-on (SSO) for their employees is a must-have, and we can see why. Since we launched our first SSO integrations, we can see firsthand how fewer passwords, ease of use,...
Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? How do you ensure that your customers’ expectations are not just met,...
Growing up, there is nothing more inspiring nor more aggravating than having an older brother – especially when it comes to riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids, and there...
When I reflect on 2018, it’s with an abundance of excitement! Looking at the macro level, retail is again strong and gaining momentum.
Order Management from Start to Finish From clicking 'add to cart' to processing a return, order management software handles critical operations behind the scenes of your customer shopping experience. Since customer experience is a...
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