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Get everything retailers need to know to plan a seamless omnichannel strategy.
Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the market continues to expand, retailers need to do everything they can to manage the back end efficiently to maximize profits.
For eCommerce businesses, profitability revolves around customer service and customer satisfaction....
Order fulfillment software, also known as order management software (OMS), provides companies with...
We don’t have to tell you that the retail business is always evolving. Over the past few years,...
Stockouts and backorders are revenue-killers. People are ready to buy right now and when you can’t...
More than half of online buyers said that the speed of delivery influenced their purchase decision....
After reading part 1, if you’re feeling down about how your brand might have failed customers,...
The company-wide goal is a seamless customer experience. Every team, from customer service reps to...
Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...
Retailers have been faced with serious challenges over the past few years – a store-shuttering...
All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...
In years past, brands have focused the majority (if not all) of their business on wholesale...
Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...
If you ordered a new sofa in July and only just received a delivery date, you aren’t alone. A boom...