The Deck Commerce Blog

The latest updates on distributed order management, commerce industry trends, and our customers' success.

[Guest Post] ‘Tis the Season for Returns: How to Minimize Processing Costs

Congratulations! Hopefully you’ve capitalized on what was anticipated to be a strong holiday  season with your efforts culminating in a strong performance and the capture of many new customers. According to Salesforce, online sales in the U.S. reached $270 billion in November and December — great news for many brands and merchants. The not so good news is Salesforce data also shows that returns have already reached $1.39 billion, which is a 63% increase in returns over the 2021 holiday season. 

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...

How an OMS Optimizes the Returns Process

Retailers need to be prepared to handle the incoming influx of returns both post-holiday and in...

CEO Perspective: A Look Back at 2022

Every year comes with unique challenges and 2022 was no exception. The retail industry has had to...

4 Reasons to be Thankful for an Order Management System

It’s that time of year! In a world where every year brings its own trials and unexpected flare,...

5 Shopping Experiences that Indicate Retailers Need an OMS

Everyone knows customer experience can make or break a brand. Smooth shopping experiences are more...

How an OMS Helps Retailers Prepare for the Holiday Season

With all the uncertainty in the world, one thing we can always count on is the hustle and bustle of...

9 Reasons Retailers Need an OmniChannel Platform

To say consumer shopping habits have changed over the past few years is a dramatic understatement....

6 Unique Benefits of Omnichannel eCommerce Solutions

In today’s eCommerce environment, retailers are often selling across multiple sales channels and ...

How Retailers Can Improve Omnichannel Strategies in 2022

Omnichannel retail strategies prioritize customer service and provide a seamless shopping...

8 Ways an OMS Helps Retailers with Automated Inventory Management

When shoppers hit the “Buy Now” button, they want the items they’ve bought promptly and without...

Order Management vs Order Fulfillment: What's the Difference?

Customers today have so many choices when it comes to shopping online. You are competing against...

9 Tips for Choosing an eCommerce Order Management System

A robust order management system (OMS) is essential to managing the complexity of today’s order...

What is an Order Management System (OMS)? A Guide to Retail OMS

As buying behaviors continue to shift, the lines between in-store and online shopping have become...

Why Retailers Need Omnicommerce Solutions

 

If you are in the retail business, you know just how much things have changed. BOPIS, ROPIS, and...

How an OMS Automates Order Fulfillment On Your Storefront

Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the...