May 28, 2020
What We Learned About Retail During a Pandemic [Video]

Covering Commerce: A Webcast for Retailers (Ep 1)

May 20, 2020
Always Unified: A Message from the CEO

Undeniable. Our world and industries have been rocked by COVID-19.   Many retailers are in survival mode—the circumstances driving a need to flex, scale, pause and pulse like never before.

May 20, 2020
6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands were diving into their plans for a promising 2020 when the COVID-19 pandemic threw us all a brutal curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home...

May 18, 2020
Leaders: Five Timeless Tips For Driving Remote Tech Projects

You’re charged with keeping your company’s digital transformation project on track, be it a rapid response game plan to weather COVID-19 or a long-term strategic evolution. Regardless, timeliness and efficiency are more imperative than...

May 6, 2020
The Ultimate Guide to Omnichannel & Unified Commerce

  A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.

April 28, 2020
4 Ways to Be More Dialed-In to Remote Collaboration

Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already setting in for many of us during this “indefinite” work-from-home COVID-19 situation.  

April 21, 2020
6 Simple Reminders for Smooth Video Calls

Before the global pandemic, only 4.3% of workers in the US were fully remote employees and a Gallup survey indicated that a little less than half of US workers worked remote “some of the time.” Hopefully, the transition to fully...

January 29, 2020
Create a Winning Retail Strategy with New Deck Commerce Features

New Order Management Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features that help retail businesses scale and grow. These new features empower...

January 6, 2020
What to Consider When Choosing a Software Vendor

It’s no surprise that software is now an integral part of any business. In fact, studies show that most employees use between 8-17 SaaS applications in their day-to-day work, and that number increases significantly with the size of the...

December 16, 2019
Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner. 

December 10, 2019
Retailers Powered by Deck Commerce Set Cyber Week Records

Every year, retailers powered by Deck Commerce outperform their previous holiday season sales.  This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume. 

June 13, 2019
How a Good Software Interface Can Make or Break Employee Adoption

When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones). This is either consummated or crippled in the...

June 10, 2019
Deck Commerce to Exhibit at Salesforce Connections 2019

Deck Commerce is excited to announce their sponsorship of this year’s Salesforce Connections event in Chicago June 17-19. 

June 4, 2019
3 Signs Retailers Need an Order Management Solution

Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident.  You either grow or die.  We see it often – someone at your company suggests making a change to...

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is no longer a differentiator. It’s a necessity. Customer expectations for convenience, flexibility and responsiveness in ecommerce continues to evolve. In turn, this is pushing...

May 30, 2019
Order Management: Making Life Easier for Customer Service

The phone is ringing off the hook, live chat is blowing up, and where did that pick up in store order go!?  If you’ve ever worked in retail, you know the feeling. You’re the glue keeping customers happy and smiling while there’s so much...

May 28, 2019
4 Must-Haves for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether they’re shopping online and picking up in store or shopping online and shipping to their house, they expect the brand to execute flawlessly and at rapid speed....

May 20, 2019
Automating Complex Order Flows for Commerce

Alcohol, Trademarks, and Teddy Bears – Oh My! Ecommerce is no longer a world of black and white. Although a majority of standard merchandise can still follow a linear happy path from purchase through fulfillment, processing more...

May 13, 2019
Inventory Management: Play Chess, Not Battleship

Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.

May 7, 2019
Three Reasons Our Customers Love Single Sign-On

We’ve been hearing more and more from our customers that single sign-on (SSO) for their employees is a must-have, and we can see why.  Since we launched our first SSO integrations, we can see firsthand how fewer passwords, ease of use,...

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level.  Now what? How do you ensure that your customers’ expectations are not just met,...

April 30, 2019
How to Outperform Your Retail Competition with OMS

Growing up, there is nothing more inspiring nor more aggravating than having an older brother – especially when it comes to riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids, and there...

January 11, 2019
A Letter from the CEO: 2018 In Review

When I reflect on 2018, it’s with an abundance of excitement! Looking at the macro level, retail is again strong and gaining momentum.

January 3, 2019
The Order Life Cycle in 8 Steps

Order Management from Start to Finish From clicking 'add to cart' to processing a return, order management software handles critical operations behind the scenes of your customer shopping experience. Since customer experience is a...