June 24, 2021
Drop Shipping: What D2C Retailers Need to Know (& How to Reduce Complexity with OMS)

What is Drop Shipping?  Dropshipping is a fulfillment method where the seller of a product relies on another business to stock and fulfill the order.  

June 1, 2021
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? 

May 11, 2021
4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace

While many successful brands sell their products via marketplaces like Amazon and Walmart, it's likely they're also working behind the scenes to grow their D2C and branded ecommerce presence.  For many retailers, branded selling...

April 22, 2021
How an OMS Mitigates Cost & Frustration During Distribution Emergencies

A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing facilities. A hurricane floods a high-volume distribution center.    Distribution and manufacturing emergencies are unavoidable.

March 10, 2021
6 Brands Creating Amazing Omnichannel Experiences

Omnichannel initiatives have been on retailer's “to-do” lists for years now, but with the recent pandemic, omnichannel jumped straight to the top of those lists. Eighty percent of the top 1000 retailers implemented return in-store...

March 8, 2021
[Guest Post] Should Retailers Embrace a DTC Model?

  Going direct to consumer is all the rage these days. Yet many consumer goods brands can’t quickly and efficiently adopt a DTC model without first addressing the common challenges many modern companies are facing in the digital age.

February 21, 2021
5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online? And in today’s world, an outstanding customer experience is expected well beyond your digital and physical storefronts – through the...

February 17, 2021
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value

  Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV on how in-person return drop-off options increases customer satisfaction and decreases waste and lost costs. 

February 4, 2021
Trends, Buyer Habits, and Retail Predictions for 2021

    Covering Commerce: A Webcast for Retailers (Ep 2) In this episode we sit down with Alexandra Wood (LiveArea), Craig Dooley (Deck Commerce), and Colin Madden (Feedonomics) to discuss what trends stood out from last year, and what's...

January 21, 2021
How an OMS Optimizes the Returns Process

  We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any other and perhaps the most memorable year for retailers. 

December 21, 2020
CEO Perspective: 2020 in the Rear View

2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on both a personal and professional level.

December 3, 2020
Should Retailers Use a Storefront as an Order Management System (OMS)?

In the quest for an effective order management solution, one of the most common questions retailers ask is “should I use my storefront for order management?”. Their storefront is already in place, so it logically makes sense for them to...

November 17, 2020
Should Retailers Use an ERP as an Order Management System (OMS)?

The term order management has become more commonplace for retailers. With the acceleration of direct-to-consumer, many brands are looking for order management options and perhaps consider using their enterprise resource planner (ERP).

October 29, 2020
3 Signs Your Custom Order Management System has Turned into a Franken-System

Your very own internal beast, a custom order management system, is ALIVE. …but is it causing more harm than good?

October 21, 2020
Tips for Successful Order Management During Holiday 2020 [Free Guide]

Prepping for holiday season looks different for retailers this year. COVID accelerated the timeline for digital transformation and emphasized the importance of an omnichannel strategy.