Covering Commerce: A Webcast for Retailers (Ep 1) In this episode Danielle Savin (Capgemini), Chris Deck (Deck Commerce), and Noah Sange (Capacity LLC) discuss the past, present and future of retail amidst a global pandemic.
Retail brands dove into their plans for a promising 2020 when the COVID-19 pandemic threw us all a curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home orders.
You’re charged with keeping your company’s digital transformation project on track, be it a rapid response game plan to weather COVID-19 or a long-term strategic evolution.
A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.
Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already setting in for many of us during this “indefinite” work-from-home COVID-19 situation.
New Order Management Features Position Retailers for Success: To help retailers with a winning 2020 commerce strategy, we launched new order management features specifically for scaling and growth.
Every year, retailers powered by Deck Commerce outperform their previous holiday season sales. This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume.
When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones).
Deck Commerce is excited to announce their sponsorship of this year’s Salesforce Connections event in Chicago June 17-19.
Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident. You either grow or die.
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store order go? With all the background noise, you’re still supposed to keep focus on the sole priority: your customer. How?
Today’s customer wants a seamless experience across all channels. Whether shopping online and picking up in-store or shopping online and shipping to their house, the customer expects a flawless, rapid process. High standards? Maybe not.
Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.
An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why — since we launched our first SSO integrations, meaning less passwords, customers have reported easier usage and increased productivity.
Growing up, there is nothing more inspiring nor more aggravating than having an older brother – take riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids.
Holiday shopping kicked off last week in a big way for many retailers. At a time of the year when sales numbers increase exponentially, having trustworthy and reliable systems in place during this peak time is critical.
When we started Deck Commerce, we had a vision for how we were going to transform Order Management. We are on our way to achieving that goal.
As a certified Salesforce Commerce Cloud partner, we're thrilled to exhibit at Connections (Booth 537) this year!