August 5, 2020
What Every Retailer Needs to Know About Order Management Systems (OMS)

As buying behaviors continue to shift, the lines between in-store and online shopping have become blurred. Consumers expect to have the same buying experience with your brand—whether they are scrolling on their phone or strolling...

July 14, 2020
[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup

While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal fulfillment channels during a time when some consumers would like to minimize time inside— launching the service requires some serious thought.

July 1, 2020
Top Ecommerce Challenges (& How to Overcome Them!)

For years, experts predicted ecommerce sales would continue to grow at exponential rates. Younger tech-savvy shoppers (Millennials and Generation Z) have increased buying power and strong influence over household purchases.

May 28, 2020
What We Learned About Retail During a Pandemic [Video]

Covering Commerce: A Webcast for Retailers (Ep 1) In this episode Danielle Savin (Capgemini), Chris Deck (Deck Commerce), and Noah Sange (Capacity LLC) discuss the past, present and future of retail amidst a global pandemic.

May 20, 2020
Always Unified: A Message from the CEO

Undeniable. Our world and industries have been rocked by COVID-19.   Many retailers are in survival mode—the circumstances driving a need to flex, scale, pause and pulse like never before.

May 20, 2020
6 Brilliant Ways Retailers are Connecting with Customers Right Now

Retail brands dove into their plans for a promising 2020 when the COVID-19 pandemic threw us all a curve ball. Previously-thriving retail stores have been forced to close their doors to foot traffic because of stay-at-home orders. 

May 18, 2020
Leaders: Five Timeless Tips For Driving Remote Tech Projects

You’re charged with keeping your company’s digital transformation project on track, be it a rapid response game plan to weather COVID-19 or a long-term strategic evolution.

May 6, 2020
The Ultimate Guide to Omnichannel & Unified Commerce

  A Cautionary Tale In the fall of 2018, the once dominating retail giant, Sears, filed for Chapter 11 bankruptcy. As news of the big-box downfall spread, people began to reminisce about the days of catalog shopping.

April 28, 2020
4 Ways to Be More Dialed-In to Remote Collaboration

Zoom meeting after Zoom meeting becomes draining. We get it. Virtual meeting fatigue is already setting in for many of us during this “indefinite” work-from-home COVID-19 situation.  

April 21, 2020
6 Simple Reminders for Smooth Video Calls

Before the global pandemic, only 4.3% of workers in the US were fully remote employees. A Gallup survey indicated that a little less than half of US workers worked remotely “some of the time.” 

January 29, 2020
Create an Omnichannel Retail Strategy with New Deck Commerce Features

New Order Management System Features Position Retailers for Success To help retailers with a winning 2020 commerce strategy, we launched new order management features specifically for scaling and growth. 

January 6, 2020
What to Consider When Choosing an Ecommerce Software Vendor

Software is an integral part of any business: studies have shown most employees use between 8 to 17 SaaS applications during the work day, with a significant increase with the size of the business. 

December 16, 2019
Holiday Returns: How to Cut Lost Costs

As the ecommerce industry celebrates a record Cyber Week 2019, experienced retailers know post-holiday blues could be just around the corner. 

December 10, 2019
Retailers Powered by Deck Commerce Set Cyber Week Records

Every year, retailers powered by Deck Commerce outperform their previous holiday season sales.  This Cyber Week, Deck Commerce customers saw up to a 64% increase in year-over-year order volume. 

June 13, 2019
How a Good Software Interface Can Make or Break Employee Adoption

When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and streamlined for the most efficient workflows (even the complex ones). 

June 10, 2019
Deck Commerce to Exhibit at Salesforce Connections 2019

Deck Commerce is excited to announce their sponsorship of this year’s Salesforce Connections event in Chicago June 17-19. 

June 4, 2019
3 Signs Retailers Need an Order Management Solution

Future success depends on today's planning. And with the pace the retail market changes, you know future success doesn’t come by accident.  You either grow or die. 

June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect convenience, flexibility and responsiveness as ecommerce continues to push for tech stack innovation. 

May 30, 2019
Order Management: Making Life Easier for Customer Service

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store order go?  With all the background noise, you’re still supposed to keep focus on the sole priority— your customer. How?

May 28, 2019
4 Must-Have Capabilities for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether shopping online and picking up in-store or shopping online and shipping to their house, the customer expects a flawless, rapid process. High standards? Maybe not.

May 20, 2019
Automating Complex Order Flows for Commerce

Although the majority of standard ecommerce merchandising follows an easy, linear path from purchase through fulfillment, processing more complicated items can have you feeling perplexed on a twisted yellow brick road.

May 13, 2019
Inventory Management Strategy: Play Chess, Not Battleship

Commerce is a game of strategy. As customers’ expectations continue to accelerate, inventory precision is imperative to reducing shopping cart abandonment, optimizing fulfillment, and ultimately delivering a winning customer experience.

May 7, 2019
Three Reasons Our Customers Love Single Sign-On

An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why — since we launched our first SSO integrations, meaning less passwords, customers have reported easier usage and increased productivity.

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? 

April 30, 2019
How to Outperform Your Retail Competition with an Order Management System (OMS)

Growing up, there is nothing more inspiring nor more aggravating than having an older brother – take riding bikes. There they are, always a block ahead of you alongside the other older neighborhood kids.  There you are, endlessly...

January 11, 2019
A Letter from the CEO: 2018 In Review

When I reflect on 2018, it’s with an abundance of excitement! Looking at the macro level, retail is again strong and gaining momentum.

January 3, 2019
The Order Life Cycle in 8 Steps

Order Management from Start to Finish From clicking "add to cart" to processing a return, order management software (OMS) handles critical, behind-the-scene operations of your customer shopping experience. 

December 3, 2018
Deck Commerce Customers Outperform Cyber Week Trends

Holiday shopping kicked off last week in a big way for many retailers. At a time of the year when sales numbers increase exponentially, having trustworthy and reliable systems in place during this peak time is critical. 

September 19, 2018
Three Tips for a Profitable Holiday Sales Season

Consumers are impatient when it comes to holiday savings, so start sales prior to the usual Thanksgiving-Cyber Monday weekend.

July 18, 2018
Deck Commerce Sponsors Salesforce Golf Benefit

Deck Commerce was a proud sponsor of the Chicago 2018 Salesforce Golf Invitational benefiting the American Cancer Society on July 16, 2018 at Olympia Fields Country Club.