Chris Deck

Founder and CEO

How to Achieve Faster Order Fulfillment

More than half of online buyers said that the speed of delivery influenced their purchase decision. Stock-outs, backorders, and delivery delays can cost you sales and frustrate customers. In many cases, they’ll head to competitors to buy and may never return.

How Brands Cut Final Mile Costs with Ship from Store & DOM

Retailers have been faced with serious challenges over the past few years – a store-shuttering...

Why D2C Brands Need Distributed Order Management to Stay Profitable

In years past, brands have focused the majority (if not all) of their business on wholesale...

How an OMS Automates BOPIS and Curbside Pickup

 

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...

What is Distributed Order Management (DOM) & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...

How an OMS Mitigates Cost & Frustration During Distribution Emergencies

A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing...

CEO Perspective: 2020 in the Rear View

2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on...

Always Unified: A Message from the CEO

Undeniable. Our world and industries have been rocked by COVID-19.  

Many retailers are in survival...

6 Brilliant Ways Retailers are Connecting with Customers Right Now

Brands, whether selling direct to consumer or business to business, are seeing increased pressure...

Create an Omnichannel Retail Strategy with New Deck Commerce Features

To help retailers with a winning 2020 commerce strategy, we launched new order management features...

3 Signs Retailers Need an Order Management System (OMS)

Future success depends on today's planning. And with the pace the retail market changes, you know...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...

Three Reasons Our Customers Love Single Sign-On

An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why —...

A Letter from the CEO: 2017 In Review

It’s an honor and privilege to share another year-end recap for Deck Commerce. We roared into 2017...

A Letter from the CEO: Crushing Cyber Monday Sales Records

What happens when you invest in good technology to deliver exceptional online experiences? You set...