Chris Deck

Founder and CEO

How to Achieve Faster Order Fulfillment

More than half of online buyers said that the speed of delivery influenced their purchase decision. Stock-outs, backorders, and delivery delays can cost you sales and frustrate customers. In many cases, they’ll head to competitors to buy and may never return.

How Brands Cut Final Mile Costs with Ship from Store & DOM

Retailers have been faced with serious challenges over the past few years – a store-shuttering...

Why D2C Brands Need Distributed Order Management to Stay Profitable

In years past, brands have focused the majority (if not all) of their business on wholesale...

How an OMS Automates BOPIS and Curbside Pickup

 

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping –...

What is Distributed Order Management (DOM) & When Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that...

4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace

While many successful brands sell their products via marketplaces like Amazon and Walmart, it's...

How an OMS Mitigates Cost & Frustration During Distribution Emergencies

A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing...

5 Ways to Create a Customer-Centric Returns Experience

Did you know a whopping 75% of shoppers think returns are the most painful part of buying online?...

CEO Perspective: 2020 in the Rear View

2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on...

3 Signs Your Custom Order Management System has Turned into a Franken-System

Your very own internal beast, a custom order management system, is ALIVE.

…but is it causing more...

Always Unified: A Message from the CEO

Undeniable. Our world and industries have been rocked by COVID-19.  

Many retailers are in survival...

6 Brilliant Ways Retailers are Connecting with Customers Right Now

Brands, whether selling direct to consumer or business to business, are seeing increased pressure...

Create an Omnichannel Retail Strategy with New Deck Commerce Features

To help retailers with a winning 2020 commerce strategy, we launched new order management features...

3 Signs Retailers Need an Order Management System (OMS)

Future success depends on today's planning. And with the pace the retail market changes, you know...

Order Management: Making Customer Service More Productive for Retailers

The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store...

Three Reasons Our Customers Love Single Sign-On

An update from our customers: single sign-on (SSO) for employees is a must-have. We can see why —...