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Get everything retailers need to know to plan a seamless omnichannel strategy.
Kari is passionate about helping direct-to-consumer brands grow by optimizing their entire customer experience. She can typically be found with coffee in hand and listening to a good podcast.
Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the market continues to expand, retailers need to do everything they can to manage the back end efficiently to maximize profits.
Order fulfillment software, also known as order management software (OMS), provides companies with...
We don’t have to tell you that the retail business is always evolving. Over the past few years,...
After reading part 1, if you’re feeling down about how your brand might have failed customers,...
The company-wide goal is a seamless customer experience. Every team, from customer service reps to...
Also called retail fulfillment, “ship from store” is when a merchant packages and mails a...
It’s a pain when a purchase doesn’t work out, but the customer shouldn’t feel pain during the...
All this self-care talk as of late might have you rolling your eyes at the word “fulfillment,” but...
If you ordered a new sofa in July and only just received a delivery date, you aren’t alone. A boom...
Ecommerce sales continue to soar and are projected to hit over $1 trillion in the United States in...
Before 2020, curbside pickup was predominately used for takeout food at restaurants. However, when...
As a worldwide pandemic shuttered brick and mortars and confined workers to their homes, retail was...
The continued labor shortage coupled with record-breaking ecommerce sales (projected increase of...
To create an ideal customer experience, retailers need to look at the entire purchasing...
More brands are dropshipping for third-party retailers—extending sales channels, but taking on more...