March 10, 2021
6 Brands Creating Amazing Omnichannel Experiences

Omnichannel initiatives have been on retailer's “to-do” lists for years now, but with the recent pandemic, omnichannel jumped straight to the top of those lists. Eighty percent of the top 1000 retailers implemented return in-store...

January 21, 2021
How an OMS Optimizes the Returns Process

  We made it through the 2020 holiday shopping season (and 2020 in general). The year was unlike any other and perhaps the most memorable year for retailers. 

December 3, 2020
Should Retailers Use a Storefront as an Order Management System (OMS)?

In the quest for an effective order management solution, one of the most common questions retailers ask is “should I use my storefront for order management?”. Their storefront is already in place, so it logically makes sense for them to...

September 23, 2020
The Fundamentals of Direct-to-Consumer (D2C) Retail

The retail industry has always been fascinated by “disruptor” brands. We even integrate their names into our daily conversations: We refer to the “uberization” of crowd-sourced business models.