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Get everything retailers need to know to plan a seamless omnichannel strategy.
Jackie oversees strategic growth initiatives at Deck Commerce. She has 10+ years of experience in ecommerce solutioning for high-volume retail brands.
For eCommerce businesses, profitability revolves around customer service and customer satisfaction. Satisfied customers spend more often and spend more overall. They are more likely to return, tell their friends about your online store, and increase your customer lifetime value (CLV). Repeat customers spend 67% more on average than new ones.
Stockouts and backorders are revenue-killers. People are ready to buy right now and when you can’t...
Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is...
In this episode of Covering Commerce, we sit down with Alexandra Wood (LiveArea), Craig Dooley (...
Providing a seamless omnichannel experience to customers is now a necessity. Customers expect...
Today’s customer wants a seamless experience across all channels. Whether shopping online and...
From clicking "add to cart" to processing a return, order management software (OMS) handles ...
Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial...
As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit...
Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital...
If your retail business has unique software needs for niche functions, it might seem like you...
From increased personalization to multiple payment options, during the second half of 2017, an...
Customers want online orders processed quickly and efficiently. With increasing demands for quicker...
It's no secret — retail brands need a robust online presence. However, many companies not only lack...