June 3, 2019
Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect convenience, flexibility and responsiveness as ecommerce continues to push for tech stack innovation. 

May 28, 2019
4 Must-Have Capabilities for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels.  Whether shopping online and picking up in-store or shopping online and shipping to their house, the customer expects a flawless, rapid process. High standards? Maybe not.

May 2, 2019
Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their direct-to-consumer initiatives to a new level. Now what? 

January 3, 2019
The Order Life Cycle in 8 Steps

Order Management from Start to Finish From clicking "add to cart" to processing a return, order management software (OMS) handles critical, behind-the-scene operations of your customer shopping experience. 

September 28, 2017
How to Streamline Return-&-Exchange Management Successfully

  Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial aspect of operating a successful retail company.

August 15, 2017
3 Ways to Compete in the Age of Amazon

As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit Marvel "Avengers: The Age of Ultron" eponymous robotic villain, Ultron. This is the Age of Amazon.

July 31, 2017
How to Boost Online Retailer Brand Loyalty

Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital world made up of nonstop messaging, how can online retailers promote their brand and retain their customer base?

July 19, 2017
3 Barriers to Building Your Own Order Management Solution

If your retail business has unique software needs for niche functions, it might seem like you should develop in-house programs to ensure the system adheres to your specifications. But is this actually more efficient?

July 5, 2017
What Ecommerce Trends are on The Horizon for 2017?

  From increased personalization to multiple payment options, during the second half of 2017, an omni-channel operations suite should allow online retailers to leverage and even take advantage of these opportunities.

June 29, 2017
Competing with Amazon: Providing “Convenience Experiences”

  Retailers today consistently face the challenge of competing with Amazon. You could take two main approaches to this: either compete on price or provide a differentiated experience.

June 22, 2017
Speeding Up Customer Order Management

Customers want online orders processed quickly and efficiently. With increasing demands for quicker turnaround times, retailers need the right software to meet and exceed expectations.

June 13, 2017
Optimizing Multi-Channel or Omnichannel Sales Environments

  It's no secret — retail brands need a robust online presence. However, many companies not only lack an omni-channel solution, but they also don't understand how to go about implementing necessary processes and platforms.

May 26, 2017
Why Business Software Solutions Need Good UI

When employees start working on a new business software solution, it's imperative the system is intuitive, easy to use and streamlined for the most efficient workflows. These features fall under the "user interface," or UI, umbrella. 

May 2, 2017
Why Traditional Retailers are Moving to the World of Ecommerce

  The rise of the smartphone and the ubiquity of home computers made a rough go for traditional brick-and-mortar shops as consumers shift their focus to online purchases. What have retailers done as a result?

April 10, 2017
3 Ways a Modern OMS Supports Global Strategies

When businesses had a "silo" mindset & separated departments from one another, they couldn't support a global strategy — but now, so long as the right solutions are in place, international expansion is the only way forward.

December 2, 2016
The 4 Components of Omnichannel Order Management

The modern customer has a buy-now, buy-fast mentality. To execute a successful omnichannel experience, the order management solution (OMS) must have visibility into the entire lifecycle of an order & capabilities in four critical areas. 

July 15, 2016
Chris Deck talks with Champions of Growth

Last month Chris Deck, the Founder/CEO of Deck Commerce, met with Champions of Growth to discuss the process of leveraging years of experience as a Service Provider into a market-leading SaaS company for eCommerce Operation Automation. 

May 20, 2016
Chinese Laundry Selects Deck Commerce

  Chinese Laundry, a leader in women’s footwear, has selected Deck Commerce OMS to power their new Demandware storefront. The site will be implemented by Lyons Consulting Group and go live early next year.