The Deck Commerce Blog

Streamlining internal order management

Written by Chris Deck | December 19, 2024

Victoria’s Secret streamlined internal store ordering for over 1,000 locations, ditching spreadsheets, enhancing order accuracy, and reducing manual processes.

 

Introduction

As the leading intimates specialty retailer with a global footprint, Victoria’s Secret strives to provide the highest standard for their customers while also prioritizing their employees.   

After a complete rebrand of their customer website, Victoria’s Secret pivoted their focus to creating a B2B ecommerce platform to improve the internal ordering process for their employees, ditching a manual spreadsheet process and leaning into a digital and automated transformation. Relying on the powerful Deck Commerce order management system, Victoria’s Secret set out to improve their technology and streamline their once manual processes—with the goals of creating a seamless ordering experience and improving store operations.