For Saje Natural Wellness, moving fast and staying centered aren’t mutually exclusive. When they replatformed from Salesforce Commerce Cloud to Shopify, they used the opportunity to rethink more than just their ecommerce storefront: they wanted to modernize fulfillment, reduce manual work, and unlock the flexibility their business needed to grow. But with complex backend systems in place and a tight holiday deadline looming, they needed a solution that could preserve what was working, streamline what wasn’t, and scale for what’s next.
Saje needed a platform better suited to their evolving business needs and operational goals. Shopify offered the agility they needed, but on its own couldn’t support the complex backend operations Saje had built, especially around fulfillment.
Their team was managing orders through a complex plugin and clunky custom workflows that required manually printing HTML files and walking them to the picking station. With only one distribution center in place, they could fulfill about 1,000 orders per day, and lacked the visibility and automation needed to scale. They had to move to Shopify quickly, but without disrupting the backend systems that kept their business running.
Saje selected Deck Commerce as their Order Management System (OMS) to support both their platform migration and operational transformation. By decoupling the frontend from the backend, Deck Commerce gave Saje the ability to modernize their tech stack while preserving their existing fulfillment logic. It also served as the foundation for automating order processing, scaling across multiple fulfillment centers, and increasing service levels without growing headcount.