How to Connect Microsoft Dynamics 365 Business Central to Shopify, Marketplaces, and More

For growing retailers, connecting your sales channels, backend systems, and ERP is essential for financial control, operating efficiency, and scalable growth. Every order, return, and inventory update needs to flow cleanly between your ecommerce platforms like Shopify, your back-office systems, and your ERP to avoid manual work, operational risk, and inconsistent data.

But building those connections is rarely simple. Many businesses resort to managing multiple integrations, layering on middleware, or relying on time-consuming manual processes to keep systems aligned. The result is often slower order processing, inconsistent inventory data, and more complexity for IT and operations teams.

For brands running Microsoft Dynamics 365 Business Central, this is a familiar challenge. Business Central is a powerful, flexible ERP trusted by growing retailers, but connecting it to modern commerce platforms like Shopify often requires additional tools or development work. Deck Commerce simplifies that process by providing a direct, purpose-built integration between your sales channels, backend systems, and Microsoft Dynamics 365 Business Central.

Here’s how the integration works, what makes it different, and why brands are choosing this approach to simplify operations as they grow.

Why Connecting Sales Channels to Microsoft Business Central Matters 

Brands today manage sales across an increasingly complex network of channels: 

• Direct-to-consumer (DTC) websites like Shopify or BigCommerce
• Marketplaces and wholesale partners
• Retail stores and third-party fulfillment locations 

Without reliable integration between your sales channels, back-office systems, and ERP, you may be experiencing:

• Revenue leakage from missed orders or delayed fulfillment
• Poor customer retention due to inconsistent post-purchase experiences
• Inventory inaccuracies that lead to oversells or missed sales
• Operating inefficiencies tied to manual processes and disconnected systems
• Limited financial insights from systems that do not stay aligned in real time

Deck Commerce eliminates these challenges by connecting your commerce stack to Microsoft Dynamics 365 Business Central, keeping orders, inventory, and financial records aligned automatically.

How Deck Commerce Connects Your Sales Channels to Microsoft Dynamics 365 Business Central

Deck Commerce specializes in managing high-volume, multi-channel order operations, including:

• Order routing, split shipments, and drop shipping
• Real-time inventory allocation and availability
• Returns, cancellations, and appeasements

Microsoft Dynamics 365 Business Central provides centralized control over finance, procurement, and inventory valuation. Together, our integration ensures:

• Orders from your sales channels flow directly into Business Central
• Returns, cancellations, and appeasements sync automatically
• Deck Commerce maintains real-time inventory levels across all channels
• Automated linking of Sales Orders and Purchase Orders for drop shipping operations
• Business Central remains your system of record for financial tracking and inventory valuation

Technical Overview: Reliable, Real-Time, and Fully Supported

Our integration reduces complexity for IT and operations teams by providing:

• API-driven connectivity without file transfers or disconnected processes
• Real-time synchronization of orders, returns, and inventory updates
• Automatic schema management to adapt to Business Central updates without client-side rework
• Proactive system monitoring that identifies and resolves issues before they disrupt your operations

Who Benefits From This Integration

Leverging Deck Commerce along with this inegration is ideal for:

• Brands using Shopify, BigCommerce, or other ecommerce platforms with Microsoft Dynamics 365 Business Central
• Brands expanding drop shipping or distributed fulfillment
• Operations and finance teams needing real-time visibility into orders and inventory
• Companies seeking automation without adding complexity to their tech stack

With Deck Commerce and Microsoft Dynamics 365 Business Central connected, brands eliminate duplicate work, reduce manual errors, and gain confidence that their sales channels and ERP stay aligned.

Measurable Benefits for Growing Retail Brands

Brands leveraging this integration experience:

• Faster implementation with no need for middleware
• Automated order, return, and appeasement processing
• Real-time visibility into inventory availability across all sales channels
• Consistent, reliable financial data in Microsoft Dynamics 365 Business Central

As a Microsoft partner, Deck Commerce ensures the integration evolves with Business Central, supporting your business as you grow.

Connect Your Sales Channels to Microsoft Dynamics 365 Business Central with Deck Commerce

You don't need multiple integrations or disconnected systems to manage your order data, inventory, and ERP. With Deck Commerce, you get a single, intelligent connection that simplifies operations, reduces manual work, and gives your teams the visibility they need to scale confidently.

Talk to our team to learn how Deck Commerce and Microsoft Dynamics 365 Business Central work together to connect your commerce stack and support your growth.