Chris Schwager | Happy Returns

Chris is the Director of Business Development at Happy Returns, a leading provider in the Returns Technology space, who is redefining the way we return products purchased online. Responsible for all partnerships & business development at Happy Returns, Chris has spent the last 4 years of his career in supply chain/eCommerce technology.

[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value

Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV on how in-person return drop-off options increases customer satisfaction and decreases waste and lost costs.