[Guest Post] ‘Tis the Season for Returns: How to Minimize Processing Costs
Congratulations! Hopefully you’ve capitalized on what was anticipated to be a strong holiday season with your efforts culminating in a strong performance and the capture of many new customers. According to Salesforce, online sales in the U.S. reached $270 billion in November and December — great news for many brands and merchants. The not so good news is Salesforce data also shows that returns have already reached $1.39 billion, which is a 63% increase in returns over the 2021 holiday season.